MrM Digital Service maintains strict privacy standards for all digital product transactions on www.mdigis.com. This comprehensive policy covers data handling from collection to protection, ensuring compliance with global standards like GDPR and CCPA where applicable.

Introduction and Scope

MrM Digital Service ("we," "us," "our") operates www.mdigis.com to sell digital products such as e-books, WordPress plugins, and templates. This Privacy Policy explains how we collect, use, disclose, and safeguard visitor and customer information. It applies to all users accessing our site, including through WhatsApp support at https://wa.me/918305022400 or email at hello@mdigis.com.

We prioritize transparency for our Indian and US audiences, processing data only as needed for order fulfillment and support. Changes to this policy will be posted here with the update date; continued use implies acceptance.

Information We Collect

We gather personal data directly from you or automatically during interactions.

  • Personal Identifiers: Name, email (e.g., hello@mdigis.com format), phone (e.g., 09575878598), billing/shipping address for digital deliveries, and WhatsApp chat details.

  • Payment Data: Transaction info via gateways like Razorpay or Stripe (no full card details stored by us).

  • Usage Data: IP address, browser type, device info, pages visited, and purchase history.

  • Automatically Collected: Cookies track preferences; log files capture referral sources and timestamps.

No sensitive data like health or financial account numbers is collected beyond transaction needs.

How We Collect Information

Data comes from multiple sources to enable seamless digital sales.

  • Directly Provided: Forms for purchases, support queries via email or WhatsApp, account creation.

  • Automated Tools: Cookies, pixels, and analytics (e.g., Google Analytics) for site performance.

  • Third Parties: Payment processors and shipping APIs for fulfillment; affiliates if promoted via Gumroad/Payhip integrations.

Collection occurs only with implied consent through site use or explicit opt-in for marketing.

Purpose of Data Collection

All data supports our digital product business efficiently.

  • Fulfill orders and deliver downloads (e.g., e-books, plugins).

  • Process refunds under our 10-day duplicate transaction policy.

  • Provide support via phone, email, or WhatsApp.

  • Improve site via analytics; prevent fraud.

  • Send transactional emails or optional newsletters (unsubscribe anytime).

Legal bases include contract necessity, legitimate interests, and consent where required.

Data Sharing and Disclosure

We minimize sharing to trusted partners only.

Recipient CategoryPurposeExamplesService ProvidersPayment processing, hostingStripe, WordPress.com, email servicesLegal ComplianceCourt orders, fraud preventionAuthorities if requiredBusiness TransfersMergers/acquisitionsAnonymized data onlyAffiliatesMarketing (with consent)Gumroad for US sales

No selling of data; third parties must protect it per our agreements. International transfers (e.g., US servers) use safeguards like Standard Contractual Clauses.

Cookies and Tracking

Our site uses essential and optional cookies.

  • Essential: Enable checkout, login persistence.

  • Analytics: Measure traffic (opt-out via browser settings).

  • Marketing: Retargeting (consent banner required).

Manage preferences via cookie settings; disabling may limit functionality. Do Not Track signals honored where possible.

Data Storage and Security

Data resides on secure Indian/US servers with encryption (SSL/TLS).

  • Retention: Transaction data for 7 years (tax compliance); support logs for 1 year; delete inactive accounts sooner.

  • Security: Firewalls, access controls, regular audits. Report breaches within 72 hours if material.

We cannot guarantee absolute security but implement industry standards.

Your Rights and Choices

Exercise control over your data anytime.

  • Access/Update/Delete: Email hello@mdigis.com with verification.

  • Opt-Out: Unsubscribe links; withdraw consent.

  • CCPA/GDPR Rights: Know, delete, non-discrimination; two lists for sales/sharing if applicable.

  • India DPDP: Complaint rights via grievance officer (contact below).

Requests processed within 30-45 days; appeals available.

Children's Privacy

Site not for under 13/16 (per region); no knowing collection from children. Parents can request deletion.

Third-Party Links

Links to Gumroad, Payhip, or WhatsApp follow their policies; we control none.

Contact Us

Questions? Reach MrM Digital Service at hello@mdigis.com, 09575878598, or WhatsApp https://wa.me/918305022400. Grievance Officer: Antu Singh Markam, Mangalagiri, Andhra Pradesh, India.

Effective: January 9, 2026.